Order instruction for first time customer (for Wholesale or bulk order)

updated : April .2009

Upon some new clients' feedback,we made some changes to our First-Order-Instruction
(for new customer's bulk order instruction) ,To make it more simple and reasonable .

for new customers to purchase Samples,please directly visit our online shop system or
visit our complete products lists.

if you still get any concerns or problems regarding our order procedure,please don't
hesitate to contact us to get instant reply(usually within 1-2 work hour).

your message is always welcome.:-)

Step 1

for all of the new customers.you have to contact us and get yourself approved from us before processing your bulk order.please click here to contact us and provide some necessary information including
(1) your name,
(2) physical location for shipping,
(3) your interested products and potential order amount (optional)

we usually reply within 1-2 work hours .when you are approved,you will also receive
our quotation regarding your interested products based on your ordering amount.

in your first email,if you don't decide yet which kind of products to order,you could contact us and request our full range products quotation-sheet for further reference .

why I have to contact you to apply for approval before processing my first order ?

we only provide wholesale (bulk sale) service ,and since financial or fraudulent risks ,Usually We can't ship to certain countries and areas ,also for some kind of products,we have set certain district distributors.

Above is the reason why we request all of the new customers have to contact us and get yourself approved before processing any of your orders.thanks for your understanding.


Step 2

if you agree upon our offer ,please reply and confirm your order,you may suggest your preferred payment
method(usually we accept bank wire transfer (TT),western union ,money gram ,liberty reserve ,verified paypal etc)and your preferred shipping route ( by postal service or by express courier , air parcel etc) .


Step 3.
when your order is confirmed between us ,please register on our website's online shop system or ask us to set up your account on your behalf.

you will receive Order-Confirmation-Email from us including payment instruction within one day.

what's your online shop system ?

our online shop system: http://babiwa.com/catalog/ is just for our regular customers' convenience to login and check,monitor and track your order payment shipping status.

and new customers could also directly purchase the availble products samples(in little amount for test) from here.

all of our clients' informations registered on our site will be kept 100% private !!

Step 4.

please process the payment upon the instruction included in Order-Confirmation-Email and we will begin to process your order right away as soon as your payment is received and dispatch your package within promised days .

In the meantime,you could login into online shop system to check your order status at any time.
you will get our dispatch notification with online tracking number the same day when it's on the way.


Order instruction for regular customer(after your first bulk order)

when you have ordered from us before,then the procedure is very simple.
1. please click here to contact us right away for instant reply
in your email,please include
*Your registered account at our online shop system.
*The exact amount of your interested products
*Your preferred payment and shipping method.

2.please await our Order-Confirmation-Email within one business day and process the payment by the instruction.
we will begin to process and dispatch the goods upon your payment is confirmed.
if you have any other problem yet,please don't hesitate to let us know.
Click to Submit your inquiry online
OR by Email:
wanheyu@hotmail.com
sale@babiwa.com
OR by MSN Live MESSENGER : lovetrust1900@hotmail.com

Copyright @1999-2009 Gu Su Xin Chen Electronic Co. Ltd. .

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About Our Trustworthiness and Integrity,also also for Some Unhonest Customers
updated June,07.

Better keep yourself clean and bright; you are the window through which you must see the world.

--- Irish playwright . George Bernard Shaw


Day After Day,we have been receiving new customers' inquiries regarding our trustworthiness.

I always remember one word from the book I read before,If you act in all your business dealings with total
integrity, the rest will take care of itself.the words from one successful businessman ,this is also our
faith and persuasion to face all of our customers.

Our Registered Corp name : " Gu Su Xin Chen " means Integrity and Honesty in Chinese.

We have been doing our most to provide our clients the Quality Products based on lowest wholesale price
over whole market. and we charge all customer's Exact Shipping cost occured without any overcharging.
many of our clients have been ordering from us over 6-7 years based on good cooperation and relationship.
thanks so much for your support !

we have to admit that Occasionally we did have mistakes and ignorance in the past years.but please believe
we have been always working very hard to avoid any possible mistakes and would do any possible work to fix
any existing problem. and we believe we have been doing better.

And for those unhonest and fraudulent customers in our bad experiences before ,please keep mind of this word.
The slow man with integrity will catch the swift one who has none. Do any works with your own earning and
labor , and it will reward you more !

thanks for your support and understanding.

Best wishes

Wen and Mrs Lu
Sales Manager from Gu Su Xin Chen Elec


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Warrant and Return Policies:

for any faulty goods,we provide free swap within one year (based on certain types of products).

We seriously guarantee our products based on the high quality standard,LOWEST price over the whole market !! if you get any possible faulty goods,you can mail back to us later and we will reship the alternatives to you and we will also add extra as free bonus to compensate your shipping-back cost.

look at what our clients said after their first orders...

hi,it's alex.received the package today,just had a close look of it,and it's so good,as we expected.we cant wait to sell them.thanks. Alex

just let you know we got the package this morning,they are so good.it's lucky to find you such a good supplier.

the glasses are very good,we sold 15 pairs last week.will devote more time into the business.anyway,do you mind to provide some discount based
on our normal order...
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Privacy Policy:

We follow strict security procedures to ensure that your personal information registered at our site is not damaged, destroyed, or disclosed to a third party without your permission and to prevent unauthorized access to it. The computers that store the information are kept in a secure facility with restricted physical access and we use secure firewalls and other measures to restrict electronic access.

All of the information we collect or record is restricted to our offices. Your information will not be transferred outside of our processing team.
We will retain your information for a reasonable period or for as long as is required by law.


Payment&Shipping FAQ

We recommend your payment methods by bank wire transfer(T/T),western union,money gram.
liberty reserve ,verified paypal .we also accept payment by moneybooker,check,money order...
please contact us if you have different choice.

please notice we only charge you the EXACT shipping cost that it occurs.we have been getting some
discount from our shipping agent,so we believe we have been charging you the lowest shipping cost.
we NEVER overcharge and get profits from shipping.

We ship the pacakge to worldwide area (North America,South America,Europe,Australia,Asia,Africa...)
the exact shipping fee depends on your location and order quantity.
The main airmail shipping service we have been using:

UPS(http://www.ups.com)

TNT(http://www.tnt.com)

EMS(http://www.parcelforce.com)

Rpx (http://www.rpxonline.com)


AAE(www.aaeweb.com)--mainly for US,Ca.

by postal service(registered mail or unregistered), post upon request

...
We usually ship within 2-3 business days upon your payment is received.if any items are out of stock then,we will ship within as most as 30 days when we get the stock renewed.you will instant get email notification regarding the exact dispatch time.



we ship almost all of the pacakges with online tracking number.so that you can check your pacakge's delivery status . sometimes upon request, we ship by postal service without online tracking number ,in that case,we will print the shipping receipt and fax (or email )to you the same day when its on the way.

we will be responsible for all of the packages on the delivering way.if there is any problem for the delivery,we will do our most to provide any possible assistance. frankly almost all of our outward packages have been running smoothly over past
years :-)
Gu Su Xin Chen Electronic Co. Ltd.
Click to Submit your inquiry online
OR by Email:
wanheyu@hotmail.com
sale@babiwa.com
OR by MSN Live MESSENGER : lovetrust1900@hotmail.com

Copyright @1999-2009 Gu Su Xin Chen Electronic Co. Ltd. .

Website Terms and Conditions

All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.

This website is owned and operated by Gu Su Xin Chen Elec Ltd located in Su zhou,China.All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.

All prices listed on this website are subject to confirmation. We will notify you by eMail within hours of making a purchase if the confirmed price of an item you have selected differs from the price listed on the website or on your purchase order. If you do not receive an eMail within 24 hours of completing a purchase order, we are deemed to have confirmed the purchase at the price listed. If you receive such notification, the sale will be automatically terminated unless you reply by eMail with confirmation of your intention to purchase the item at the confirmed price.

We reserves the right to limit the quantities of certain items which you, your family or any group can purchase. We will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, we will not be responsible for any delays in delivery which are beyond its control. Where delivery is delayed, we will notify you as soon as possible.